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AI Tools Blocked in Hong Kong? Here's How HubSpot Quietly Solves That for Marketing Teams

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Marketing teams in Hong Kong face a peculiar challenge. Whilst AI tools like ChatGPT have become essential for competitive marketing operations globally, accessing them here remains frustratingly difficult. Workarounds like Poe exist, but their functionality is limited and they lack the marketing-specific features teams actually need.

The reality is stark: modern marketing teams that aren't leveraging AI are falling behind. Whether it's generating campaign concepts, drafting email copy, or adapting messaging for different channels, AI has moved from "nice to have" to "table stakes". But when your team can't reliably access these tools, you're operating with one hand tied behind your back.

The Brand Consistency Problem

Even in markets where AI access isn't an issue, marketing leaders face another headache: when everyone on your team is using different AI tools with different prompts, you get wildly inconsistent outputs. The result? Content that sounds like it's coming from three different companies.

HubSpot's Solution: LOOP Marketing With Built-In AI

HubSpot's LOOP Marketing methodology is a four-stage approach that combines AI efficiency with human creativity: Express (define your brand identity), Tailor (personalise messaging at scale), Amplify (distribute across channels), and Evolve (optimise in real time).

What makes this different for Hong Kong teams is how it solves the access problem. Rather than your team accessing generic AI tools separately, they work through HubSpot's platform with an extra layer of intelligence. The platform includes HubSpot Connectors for ChatGPT, Claude, and Gemini, meaning your team gets AI access without needing VPNs or workarounds.

More importantly, the AI doesn't just generate content; it pulls context directly from your CRM data and enforces your brand's tone of voice guidelines automatically through the branding portal. This means when anyone on your team asks the AI to draft an email campaign, it already understands your brand's voice, customer data from your CRM, previous campaign performance, and your positioning.

The platform democratises AI across your entire team whilst maintaining brand consistency. Junior marketers can produce on-brand content. Campaign managers can ideate without having to start from scratch. Everyone has access to the power of AI, but with guardrails.

Particularly relevant for Hong Kong teams: it works seamlessly in Cantonese.

Marketing Studio: AI + Collaborative Magic

When you combine LOOP methodology with HubSpot's Marketing Studio (currently in beta), you get a genuinely collaborative workspace that solves a different problem: the chaos of managing campaigns across multiple teams and external agencies.

Marketing Studio is designed as a visual canvas where everyone collaborates in real-time. Your internal creative team, content writers, digital marketers, and external agency partners can all see the same campaign plan, assign tasks, leave comments, and track deadlines without endless email chains or version control nightmares.

The platform enables you to start with a campaign brief and utilise AI to generate the full strategy and initial assets across all channels. But here's what matters for larger operations: multiple stakeholders can contribute simultaneously. Your agency can draft social content whilst your internal team builds the email campaign, all within the same workspace, all pulling from the same brand guidelines and CRM data.

For marketing leaders managing complex campaigns with both internal teams and external partners, this removes the friction of disparate tools, miscommunication, and duplicated effort. Everyone literally sees the same thing at the same time. The AI-assisted asset creation speeds up initial drafts, but the real value is in the orchestration layer that keeps everyone aligned as the campaign evolves.

The tool manages email, social media, SMS, landing pages, and ads within one interface, with proper task assignment and deadline tracking built in. For organisations running multiple simultaneous campaigns across channels, this consolidation genuinely reduces the cognitive load of managing everything.

How to Get Started

Marketing Studio and the branding features are available on Marketing Hub Professional, which costs HK$6,360 monthly (billed annually) and includes 5,000 Breeze AI credits per month. Marketing Hub Enterprise includes 10,000 credits monthly.

One Breeze credit equals approximately HK$0.08 (US$0.01). When you exceed your included credits, you can purchase more in packs, with pricing that scales based on volume and your existing HubSpot discounts. You can set monthly credit limits to prevent unexpected bills, which is crucial when you're experimenting with larger databases or testing AI features heavily.

The practical approach: if you're already on HubSpot Professional or Enterprise, request access to the Marketing Studio beta through your account manager. Identify one or two upcoming campaigns to pilot it with, particularly ones that involve external agency collaboration or multiple internal teams. Set clear metrics around time-to-launch, team alignment, and revision cycles to evaluate whether it genuinely removes friction from your workflow.

For Hong Kong teams specifically, the combination of AI access through HubSpot's connectors, built-in brand control, and Cantonese language support addresses three problems at once: the access barrier, the consistency problem, and the localisation challenge. That's worth testing properly rather than continuing with VPNs and fragmented tools.

Laurent Ross

About the Author

17+ years of work in digital marketing strategy in China, Hong Kong, Singapore and the UAE. Laurent was the 2024 recipient of Tatler's 'Leaders of Tomorrow' and is one of the leading strategists at Oxygen.

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