What is HubSpot Service Hub?
Customer service is everything, and the HubSpot Service Hub has it all in one place. Customers today expect instant resolutions and tailored, round-the-clock service via numerous channels, but many businesses struggle to keep up with this demand.
Is your tech stack assisting or preventing your customers from achieving their goals?
If your customer support teams are using various or inadequate systems, they may find it difficult to track feedback, manage escalations, or devote time to proactive outreach.
Why HubSpot Service Hub?
By breaking down the walls between marketing, sales, and service into a unified CRM platform that will enable your business to grow through creating memorable customer journeys with high brand affinity and increased retention rates.
When you increase customer retention by just 5%, you have the potential to increase revenue by as much as 95%
Craft Powerful Customer Experiences
More prospects for expansion come from happier clients. These are some of the tools that will assist you in getting the most out of your customer-facing tools.
Respond to Tickets
Create ticket pipelines that will allow you to prioritise support requests and respond to them in a consistent, timely and suitable manner.
Build your knowledge base
To better service your consumers and promote brand affinity, build a library of help articles so customers can find the information they need with self-service.
Gather customer feedback
Collecting consumer feedback demonstrates that you value their thoughts and include them in the design of your organisation, making them feel more connected to it.
HubSpot Service Hub Pricing
There are various free tools and the ability to use advanced tools with a variety of premium subscriptions. You can upgrade from the free HubSpot version to Service Hub Starter, Professional, or Enterprise.
HubSpot Service Hub Onboarding With Oxygen
I need help with everything on Service Hub
Creating, launching and running your first successful campaign on HubSpot can be a challenge for anyone new to the tool. Our “We Build It for You” HubSpot Onboarding package was created for clients who want us to handle everything, and then show them how we did it afterwards.
I need some consulting on Service Hub
Onboarding with HubSpot's suite of service tools can be intimidating and challenging. Our "Only Support and Consulting" onboarding package means we guide and assist you every step of the way throughout your onboarding process to ensure you receive the best results from using HubSpot.