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WhatsApp Business Platform API Integration

Streamline Your Marketing & Sales With Enhanced WhatsApp Automation

Extend your WhatsApp Business account’s automation capabilities through the WhatsApp Business Platform and its APIs. Build chatbots, send automated customer notifications, log WhatsApp activity to your CRM, broadcast messages to thousands of contacts, and much, much more.

Learn how to get started with WhatsApp Business APIs with Oxygen’s integration experts.

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Benefits of Using WhatsApp Business Platform APIs

Provide Seamless Customer Support

Create an efficient, smooth, and enjoyable journey for your customers by implementing automated customer interactions. Reduce your team’s workload by reducing tedious manual input and messaging tasks, so you can send your most important messages without mistakes, setbacks or delays.

Become a Conversation Starter

Run advertisements on Facebook or Instagram that link to a WhatsApp chatbot that answers FAQs. Replace your form submission follow-ups with WhatsApp messages. Get your sales reps to message customers without revealing their own personal numbers.

Personalise Messages at Scale

Send automated messages to your entire contact list built in HubSpot or automate WhatsApp messages based on triggers. You can add personalisation tokens to the automated messages to personalise them further so that you can create a meaningful relationship without much effort.

And Keep the Conversation Going

Increase your message response rates by adding quick reply buttons to your WhatsApp messages. This allows your contacts to answer your most important questions with a single tap that takes less than a second.

WhatsApp Business Platform Services We Offer

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WhatsApp Business Platform Account Application

We work with WhatsApp Partners on your behalf to get your account approved and ready to integrate with the application of your choice.

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Integration Consulting

Whether you want to build a chatbot, connect WhatsApp to an existing CRM or improve message quality across your teams, we will help you find the best solution for getting what you need done.

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HubSpot x WhatsApp Setup

Looking to send messages directly from HubSpot and track all outgoing messages there too? Our team has tested multiple WhatsApp integrations for HubSpot, and can implement the best setup for your portal.

FAQ

Yes and no. When you sign up for WhatsApp Business Platform with your personal WhatsApp number, you are agreeing to disconnect your account from WhatsApp’s software and preparing to connect it to a non-WhatsApp application.

Though your customers can still contact you through your number as usual, you will no longer be able to receive messages through official WhatsApp applications (including their downloadable apps and WhatsApp Web)

All messages will be accessible via the WhatsApp Business Platform integration of your choice.

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