Skip to content

Operations Manager

About This Position

Do you excel at leading, managing and holding people to account?  Are you the person that people look to in your organisation that enables others to get things done? Are “persuasive”, “responsible”, and “assertive” words your colleagues would use to describe you?

If yes to all three, carry on reading…

Who we are

Oxygen is an award-winning digital agency and HubSpot Diamond Solutions Partner with offices in Hong Kong, Shenzhen and Dubai. We help mid-market and MNC clients unify their operations across marketing, sales, and customer service on HubSpot CRM.

What are we looking for?

A natural leader and “doer” who is able to function as a conduit for our leadership team and as “glue” for the organisation. You will be accountable for the P&L and helping leadership execute the business plan. You will also work closely with project managers and the project team, holding them to account and ensuring we are profitable, productive and meeting targets.

 

Day-to-day Responsibilities

 

  • Coordinate with project managers to ensure employees spend 75% or more on average of their time on billable work (completed on time).
  • Keep the team focused on reaching our quarterly goals and targets.
  • Ensure the company accountability chart is accurate and that everyone has a key KPI.
  • Challenge leadership visions and convert the “winners” into actionable tactical plans with deadlines and owners.
  • Help get company initiatives “unstuck” and over the finish line.
  • Work with finance and leadership to develop and manage budgets for departments such as sales, marketing, and operations.
  • Ensure the weekly, quarterly and annual company scorecards are up-to-date, reviewed, and analysed effectively.
  • Implement cost-saving measures to ensure financial targets are met.

 

Growth Opportunities

Skills/Job Requirements

Experience

  • 5-10 years in digital – such as a marketing agency, software house, SaaS business etc.
  • 3+ years of successful management experience

Skills required:

  • Organised – you will need to be highly organised and able to organise others.
  • Accountable – you need to be comfortable with the buck stopping at you and fostering a culture of accountability and responsibility.
  • Strong communicator – you should be able to connect and empathise with others but be assertive enough to make decisions and control situations.
  • Project management – you must be familiar with and adept at using project management software such as ClickUp, Asana, Mondays etc.
  • Strategic thinking – the mental acuity to learn, anticipate and solve problems quickly.
  • Problem-solving skills – you are the person who turns ideas into reality and removes roadblocks.
  • “Tech native” – you must be familiar and up-to-date with the latest software and technology.

 

What We Offer

  • The autonomy to dictate the direction of the business with potential for shares and a leadership/ownership position
  • Opportunities to gain paid industry certifications on relevant technologies such as Google, LinkedIn, Udemy etc., during work hours
  • Comprehensive private medical insurance
  • Profit-based quarterly bonuses
  • 20 days paid holiday
  • Paid overtime (there is no 996 at Oxygen; you work 40 hours, and if you choose to OT, we pay you for it)
  • A supportive, hybrid work environment that fosters learning and growth
  • Latest Macbook Air M2
  • A culture that values innovation, competence, and efficiency and offers equal opportunities for all

Got What It Takes?
Apply Now!

We typically get back to successful applicants in under one week.