Nicole Wong

Senior Client Success Manager

CRM, CMS & Digital Transformation | Client Engagement Leadership

About Nicole

With Oxygen Since 2021

Nicole has extensive experience consulting enterprise and public-sector organisations on complex CRM, CMS, and digital transformation programmes across global stakeholders, built to drive adoption and long-term digital transformation.

What Clients Come to Nicole For

Keeping large CRM/CMS programmes on track with clear milestones and accountability

Translating business needs into shared priorities across internal teams and vendors

Risk controls for complex transformations

Adoption & change management to drive consistent usage post go-live

Operational governance that standardises processes across teams and regions

Certifications

HubSpot

HubSpot Sales Software

Objectives-Based Onboarding

HubSpot Marketing Software

Service Hub Software

HubSpot Content Hub for Marketers

CRM Data Migration Certification

Data Integrations Certification

Solutions Architecture Foundations

Guided Client Onboarding

Platform Consulting

Others

PMP® certified

Nicole Wong

Senior Client Success Manager

About Nicole

What Clients Come to Nicole For

Certifications

Projects Nicole Has Been Part Of

Xiaohongshu (Little Red Book) Advertising Strategy Leads to Significant Increase in Event Registration Numbers

MindGym Transforms Digital Presence with HubSpot Content Hub Website Redesign

HKPC Academy Streamlines Complex Event Management with Custom HubSpot Solution

Dubai Free Trade Zone Increases Leads With New China Social Channels

Global Trade Report Website Redesign on HubSpot CMS Greatly Increases Conversions & Performance

How Oxygen Transformed DMCC’s Website to Boost Engagement and Drive Conversion