Healwith

What is Healwith?

Healwith (Healwith Solutions Limited) is a healthtech joint-venture from the team behind Oxygen. Healthcare has been one of our deepest verticals for years, and through our work with clinic groups across Hong Kong we kept encountering the same structural problems, not just as an agency, but as patients ourselves. Healwith is our response: an independent platform built to solve the gaps we've seen firsthand.

The Patient Problem

Hong Kong has world-class clinicians and a digitally fluent population, but the experience of connecting patients with the right practitioner to heal with remains surprisingly broken.

• Discoverability: Clinic websites are hard to find, with limited or poorly optimised online presence across the market.
• Booking friction: Most booking flows end at a contact form, a call back, and a phone negotiation over available slots.
• Insurance opacity: Coverage is unclear until you arrive at reception, creating anxiety and administrative burden.
• Multilingual gaps: Service information in English, Traditional Chinese, and Simplified Chinese is patchy and inconsistent.
• Quality assessment: There is no reliable way for patients to gauge quality of care before committing to an appointment.

The problem extends beyond Hong Kong itself. Patients routinely travel to Shenzhen, Thailand, and further afield for specialist treatments, medications, and procedures that are either unavailable or prohibitively expensive at home. Navigating care options across borders, in unfamiliar languages, with no centralised way to compare providers or verify credentials, compounds every friction point that already exists locally.

The Practitioner Problem

For clinics and practitioner groups, the friction runs the other way.

• Cost of visibility: Maintaining a discoverable online presence is expensive and usually means handing the problem to an agency.
• Clumsy systems: Existing booking tools, where they exist at all, are cumbersome and inefficient.
• Operational overhead: The administrative burden of being found, booked, and managed absorbs time and budget better spent on patient care.
  
  

The Healwith Solution

Healwith exists to fix this. The name captures the proposition: you can heal with Dr. Trodd, with Dr. Wong the dentist, with Dr. Chan the physio.

The Healwith healthcare platform connects patients with the right professional based on what actually matters:

• Speciality and treatments offered
• Location, including cross-border providers
• Languages spoken
• Insurance accepted
• Real-time availability

No form submissions. No call backs. Find your practitioner, see when they're free, book.

Benefits for Clinics

For clinics and practitioner groups, Healwith provides:

• Multilingual profiles: Detailed, searchable practitioner and practice listings in English and Traditional Chinese, with AI-assisted translation options.
• Insurance and service detail: Clear, upfront information on accepted plans, services offered, and qualifications.
• Booking infrastructure: Real-time availability, instant booking, and automated reminders that remove the back-and-forth from front-desk teams.
• Reduced agency dependency: A sustainable, always-on channel for connecting with patients without ongoing advertising spend.
  
  

Coming Soon

Healwith is in early development with a small group of partner clinics in Hong Kong. A bilingual healthcare directory and booking platform covering Hong Kong and the Greater Bay Area is on the way, with telehealth capabilities to follow.